Client FAQs
- Who should I contact if there’s any issue during the consultation ?
- How many times can I reschedule a consultation?
- Can I modify the Objective of the consultation after sending the request?
- How can I access all my calls?
- Where and when will I be able to see a transcript or recording of my consultation?
- If an expert isn’t knowledgeable about my concerned topic, will I still be charged?
- Is there a fee associated with cancellation or rescheduling of a consultation?
- How can I cancel or reschedule a call before it is confirmed?
- Can I cancel or reschedule a consultation after it's confirmed?
- How will I be billed for consultations?
- How will I know if my consultation is confirmed?
- How do I get started with scheduling an expert consultation on UBS NEO?
- How do you ensure confidentiality?
- Are the recommended experts affiliated with UBS?
- Is Lynk an Expert Network?